PRIVACY POLICY

Effective Date: 6/28/23

At Hinterland Bride, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website. By accessing or using our website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:

1.1 Personal Information: We may collect personal information from you when you visit our website, create an account, make a purchase, or contact us for inquiries or support. The types of personal information we may collect include but are not limited to:

  • Full name

  • Contact information (email address, phone number, mailing address)

  • Payment information (credit card details, billing address)

  • Wedding date and location

  • Size and style preferences

1.2 Non-Personal Information: We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, and referring website. This information is used for analytical and statistical purposes to improve our website and enhance the user experience.

  1. Use of Information:

2.1 Personal Information: We use the personal information we collect to provide you with the services and products you request, process your payments, and communicate with you about your orders, appointments, or inquiries. We may also use your personal information to:

  • Personalize and improve your shopping experience

  • Inform you about special offers, promotions, or upcoming events (if you have opted in to receive such communications)

  • Conduct market research and analyze trends to better understand customer preferences

2.2 Non-Personal Information: Non-personal information is used for internal purposes, such as analyzing trends, tracking website usage, and improving our website's functionality and performance.

  1. Payment Processing:

To secure bookings and process payments, we use trusted third-party payment processors. We do not store or have access to your credit card details or other sensitive payment information. All payment transactions are encrypted and processed securely.

  1. Disclosure of Information:

4.1 Service Providers: We may engage trusted third-party service providers to assist us in operating our website and providing our services. These service providers may have access to your personal information but are obligated to maintain its confidentiality and use it solely for the purposes of providing services to us.

4.2 Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.3 Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will take appropriate measures to ensure the confidentiality of your personal information and notify you of any changes to the ownership or control of your information.

  1. Data Security:

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage method can guarantee absolute security. Therefore, while we strive to protect your personal information, we cannot guarantee its security with complete certainty.

  1. Your Choices:

You have the right to access, update, or delete your personal information by contacting us using the information provided below. You may also choose to unsubscribe from our marketing communications at any time by following the instructions provided in the emails.

  1. Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Children's Privacy:

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to remove that information from our records.

  1. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: shop@hinterlandbride.com

Thank you for entrusting us with your personal information. We are committed to maintaining your privacy and ensuring the security of your data.